Service Items

Production equipment halting is never allowed in the existing competitive market. Our customers required more guarantees from machine, engineering, development&research, test and service. We provide customers with all-staff, full process and 24 hours service, convenient localization service are provided in Germany, South Korea, India, Brazil, Malaysia, Vietnam and other countries..

Service tel

0086-536-4187866

REPLY INQUIRY

SOLUTION DESIGN

WARRANTY

Site service

Examine and eliminate fault
Support and optimization in installation process
Provide technical upgrades or updates
Equipment commissioning and operator training
Assist in third party certification or verification

Receive material for processing

3,000 ㎡ powder processing workshop,various types of mills and classifiers are available,can meet the diversified and multi-level processing needs of customers.

Rental equipment

Provide production line or stand-alone rental
Delivered to the customer site on time

Jointly set up and share laboratory

Set up international level laboratories with many universities and research institutes.We provide land and operators who are managed with contract.Assist in technology promotion

Sample testing service

Our engineers with rich experience shall make the best test plan for you and our test workshop can provide you with various kinds of experimental equipment from small-scale test equipment to a complete test production line .Include powder material sample test,incoming powder grinding test,grinding dry test.

Spare Parts

The preferred consumables and accessories manufacturers in the field of ultrafine grinding equipment.
Good quality, low loss and long service life.
Reduce customer waiting time and reduce equipment downtime risk.

TECHNICAL SUPPORT

From the early equipment type selection, solution design,particle design,particle size control,particle shape,solution planning, to the mid-term equipment capacity optimization, and then to the later after-sales service, our project manager tracks the whole process for you to avoid risks and improve the value of the project.

Jet mill / impact mill/classifying mill/pin mill/hammer mill/wood fiber mill/trubo mill/drying deagglomeration mill/roller mill/vibration mill/air classifier/cutting mill/screen mill/drum mill/grinding mill Mechanical/grinding equipment/coating surface modification/micro mill/nano mill/ultrafine mill/Superfine mill

150+ engineers provide service

ALPA specializes in ultra-fine and ultra-pure grinding and air classifying , powder shape control and selective grinding, powder surface modifying&coating, and systematic integration of powder project equipment, we provide a complete set of design solutions and customize economic benefit analysis report to achieve sustainable development of business based on our 18 years accumulated market operation experience for the  worldwide customers in more than 100 countries and regions.

Accurate control

Accurate control of cost accounting and scientific calculation of expected profit can achieve costs reduction and efficiency improvement, and profitability. From early equipment type selection, solution planning, to mid-term optimization of equipment output, then to later after-sales service, we have a professional project manager to track the whole process for you to avoid risks and improve project value.

Customized Service

According to customers’actual demands, a number of process solutions are made and the most reasonable solution is selected after for comparative analysis to achieve private customization purpose. Our services covers production process design, raw material test, cost analysis, project investment budget, equipment installation and commissioning etc.. of the production line.

witness by our customers

Focus on the world’s successful cases in more than 100 countries and regions, ALPA investigated the actual running status from a single machine to each process of the entire production line. Our thousands of customers’ profit after a long time operation are for your reference to let you witness our whole service system from the design& development team to the installation& maintenance team and witness the profit realization of the investment value of the whole project.

Training support

We provide an all-sided and systematic training for our customer’s technical personnel so as to achieve better meet the project requirements. During the technical person’s initial practical operation process , our training persons will continue to follow up the project’s running to ensure the whole the project’s smooth running .

Five quality assurances, trouble-free quality assurance service

Self built multi-functional Center Station

The company spent a huge sum of money to build a multi-functional center station integrating technical services, information feedback, spare parts supply and technical training together in headquater to provide professional service support for customers.

Technical specialist team with systematic knowledge and skills

ALPA has enough technical experts and service engineers to provide professional service to you with their many years’ skills and experience.

Quick Part Supply

The marketing service center promises quick supply of the accessories. The price of spare parts is tha same for our worldwide customers. ALPA shall bear the cost of the spare parts for repair and replacement due to equipment quality within three assurance period.

Exclusive equipment inspection service

After maintenance of equipment is finished, we provide customers with our professional exclusive equipment inspection services to ensure potential dangers can be found and eliminated in time and ensure the equipment can run safely and smoothly.

Multi- level maintenance quality control

After equipment repair is finished, it must pass our multi-level maintenance quality inspection procedures including self-inspection by maintenance technicians, re-inspection by team leaders, final inspection by workshop quality inspectors and final inspection by engineers before it is turned over to the user.

ONE-STEP TURNKEY PROJECT

You won’t have any scruple

1-3 months delivery date

Under the premise of guaranteeing quality, our delivery time can be 1-3 months.

High price/performance ratio

We have the same quality as Germany and Japan brand, but the price is only 1/3.

Warranty

1 to 2 years of quality assurance

Installation

On-site guidance installation

TELL US YOUR DEMAND

Thank you for your interest in ALPA, please fill out the form below and we will have a expert contact with you to discuss your demand for equipment and process.